HEPL

None

Make comprehensible with for students the reason, the place and the means of action of the communication in a company. Lead the students to familiarize themselves with the traditional tools of the internal communication and more particularly, in the 1st year, the tools of written communication. Be able to recognize these tools of communication, distinguish them, criticize them, but also choose them according to the pursued goals of communication and the public concerned.

1. The communicating company
2. Why to communicate? The public ones.
3. Components of the global communication

Place and objectives of the internal communication in the company Modes of communication and supports of transmission

Two supports under the magnifying glass: - the booklet of reception - the newspaper of company

D’ALMEIDA, Nicole et LIBERT, Thierry. La communication interne de l’entreprise. Dunod, 1998

GIRARD, Benoît. La communication écrite dans l’entreprise. De Boeck Université, collection “Le Management en pratique”, 1997

WESTPHALEN, Marie-Hélène. Communicator, le guide de la communication d’entreprise, Dunod, 3me édition, 2000

Two methods of assessment are associated: a continuous assessment (attendance at course, speech, questions and remarks, active participation...) i.e. 20% of the total assessment and an written examination

None.

Teaching the essential notions of the general theory of the obligations(contract law).

To allow the student to apply this theory to the special contracts while using the adequate legal vocabulary .

To allow the student to analyse and to understand legal provisions in contract law.

To allow the student to analyse and to understand cases of case-law.

The general theory of obligations:

1. Definition and principles.
2. Formation of the contract: autonomy of will.
3. Validity conditions of the contract.
4. Effects of the contract between parties:principle and exceptions.
5. Effects of the contract towards third parties:principle and exceptions.
6. Modalties of the obligations.
7. Extinction of the obligations: payment, put back debts, compensation, prescription, breach of contract.

The evidence under contract law.

Analysis of legal arrangements – Analysis of jurisprudence - Exercises

Civil and public law

Give to student the essential notions regarding work contract

Allow student to analyse and to understand legal disposals, and particularly the law of July 3 1978 relating to the work contract Allow student to analyse and to understand cases of jurisprudence Allow student to analyse and to resolve cases related to the studied matters, while using the adequate lawful vocabulary

Application fields of the social law

· Definition

· Historic

· Sources of the social law and hierarchy of the norms

The work contract

· General framework

o Definition - The link of subordination

o The different types of contract

o Forms and proof of the contract

o Obligatory mentions

o Prescription

o Use of language

o Obligations of the parties

o Suspension of the contract

o End of employment contract

Differences between employment contract of white collar and blue collar workers

o Notion

o Essay

o Notice

o Improper dismissal

Code de droit social

ALEXANDER, Fr. Manuel de législation sociale. éd. De Boeck, 2006.

DELCOUR, Fr. et GADEYNE, D., Législation sociale à la portée de tous. Collection formation continue, Office international de librairie, 1993.

Journal des tribunaux du travail (J.T.T.), revue hebdomadaire, éd. Larcier

JAMOULLE, M. Le contrat de travail (t. I et II), Faculté de droit, d’économie et de sciences sociales de l’Université de Liège, 1984.

JAMOULLE, M. Seize leçons sur le droit du travail, Collection scientifique de la faculté de Droit de l’Université de Liège, 1994.

VANNES, V. Le contrat de travail : aspects théoriques et pratiques, éd. Bruylant, 1996.

Guide de la réglementation sociale pour les entreprises, éd. Kluwer

Guide des contrats et lettres types, éditions de la chambre de commerce et d’industrie, 2000.

Brochures « Clés pour... » publiées par le ministère fédéral de l’emploi et du travail, 2006.

http://www.droitbelge.be

http://www.fgov.be

http://www.moniteur.be

None

To explain accountancy as management tool and information system.

To control the bases of the accounting policies.

To apply the methods and the rules of operation of partly double accountancy.

To charge, within the limits of the course and the respect of the provisions relating to the standardized minimum chart of accounts, of the daily countable operations.

To exploit the social and tax documents relating to the calculation of remuneration and its countable charge.

To lead, on the basis of charge and starting situation carried out, to the two states of synthesis: the assessment and the income statement.

The assessment.

The income statement.

The traditional countable system.

The value-added tax.

Remunerations, social contributions and other relationships to the personnel.

Work and writings of end of exercise.

Inventory changes.

Depreciation.

Annual statements.

F.Delcour, A. Delmot, D. Gadeyne, P. Jacques, Comptabilité générale, Office National de Librairie, Bruxelles, 1987 :

J-M Bruneel, Connaissance de gestion, ED Labor,Ciel,Bruxelles,2005:

ANTOINE, Joseph. Lexique thématique de la comptabilité. Bruxelles : De Boeck Université, 1994.

ANTOINE, Joseph et CORNIL, Jean-Paul. Précis de comptabilisation, Pratique des opérations de l'entreprise. Bruxelles : De Boeck Université, 1995.

COUSIN, Jean-Marie, VANDER LINDEN, Michel et DE LEMBRE, Eric, Principes de comptabilisation, Diegem : Ced.samsom, 1997.

None

At the end of first year, student have to be able to:

· Determine optimal computer characteristics;

· Use Windows operating system;

o Copy, cute;

o Paste, transfer;

o Use system tools: Scandisk et defrag;

o Use Ms Paint, Note Pad, multimedia reader;

· Use Ms Word;

o Styles;

o Boards;

o Tables of contents, index;

o Merging, mass mailing;

· Use Ms Excel construction off a graph from a table;

· Use Internet;

o Install and use of Ie-Explorer and Netscape ;

Use of a Research engine.

The computer structure: 3h;

Windows operating system: 3h;

Ms Word: 6h

Ms Powerpoint : 3h.

Windows pour les nuls ;

Mon Pc de micro - application ;

Windows de micro - application ;

Ms - Office de micro - application ;

L’Internet pour les nuls ;

Working laboratory

None

Learn philosophical options.

Learn ethical questions in management.

Freedom and work: philosophical options.

Ethics and management: an utilitarist option.

Debate about the fair position in work.

LECLERC et PUCELLA. Les conceptions de l’être humain. Québec, 1998.

BALLET et DE BRY. L’entreprise et l’éthique. Paris, 2001.

PERELMAN. Justice et raison. Bruxelles, 1972.

Knowledge in contemporary history (secondary school).

Historical study of the relationship between the State and the economic system, taking account of political cleavages and stressing the social policies.

XIX° S. = from interventionism to liberalism

XX° S. = Welfare state

End of XX° S. to the beginning of the XXI° S. = movements of integration and universalization

None

The objective of the course is to give to the student the prerequisite necessary to the more specific courses of the 2nd year (ergonomics, techniques of decision-making, social and industrial psychology) on the one hand and on the other hand to show a part of the applications of psychology in human resources management.

- Methods in psychology. - Psychometrics. – Perceptions. - Mnemonic Processes. - Trainings. -  – Self-esteem - Characteristics of the personality. - Debate innate-asset - training-evaluation. - Flow chart.

LIEURY, Alain. Manuel de Psychologie générale. Paris : Bordas, 1990.

GERRIG, Richard et ZIMBARDO Philip, Psychologie. Paris: Pearson Education, 2008

Course of general communication

The knowledge of these communication techniques will help the Human Resources Managers to identify and understand the different communication processes among people and inside companies.

At the end of this courses, the student will have improved his own skills to manage efficient communication.

Transactional Analysis, Process Communication :

Ego States, Transactions, Stroke, Life Positions, Time Structure and games, Raket, Drivers, Passivity.

Josien, M. E. Techniques de communication interpersonnelle, analyse transactionnelle, école de Palo Alto, PNL, en 26 questions et 67 exercices commentés, Paris : Ed. d'Organisation, 1991.

Lefeuvre J. S'entraîner à la Process Communication au quotidien, Paris : InterEditions-Dunod, 2008. 

None

To know the sociological story

To spot different organizational structures

Evolution of the sociological theories

GAY T., 2010, L'indispensable de la sociologie, Paris, Studyrama/Principes

No basic knowledge required, but recommended. 

- Identify the main idea of a text (reading skill);

- Understand authentic material using reference books (reading skill);

- Use reference tools (bi- and monolingual dictionaries, thesaurus);

- Write the summary of a text, a situation in a syntactically correct language (writing skill);

- Express an opinion, describe a situation (speaking skill);

- Communicate coherently in simple situations (speaking skill);

- React adequately to daily situations (listening and speaking skills);

Grammar

Tenses; relative pronouns; articles; auxiliaries; prepositions; comparison; conditional

Lexicon

Language functions connected with the following topic areas: personal identification, education and future career, free time and entertainment, relations with other people, technology, trends, business, globalisation,...

Other topics presented by the students: death penalty, teen parents, junk food, ...

MURPHY, Robert. English Grammar in Use. Cambridge University Press, 1986

ATKINS, B.T., DUVAL A, et.MILNE R.C. Robert et Collins Dictionnaire Français – Anglais Anglais – Français, William Collins Sons & Co. Ltd And Le Robert, 1987

COTTON D., FARLEY D., KENT S., Language Leader Intermediate, Pearson Longman 2008.

COTTON D., FARLEY D., KENT S., Language Leader Upper Intermediate, Pearson Longman 2008.

JOHNSTON O, FARRELL M., Ideas and Issues, Chancerel International Publishers Ltd, 2000

Theoretical classes and exercises; listening and reading comprehensions; discussions; role-plays

Written examination (3 hours)

Oral examination (15 minutes)

None

To be able to locate the communication theories in a historical contextto give students means to cease thinking communication in terms of analytical models

To be able to choose one or the other systemic theory according to the questions to which they will have to answer.

Among the theoretical currents presented, we will analyse among others:

· The Mathematical Theory of Communication by Shannon

· The functions of the language by Jakobson

· Palo Alto's school and the orchestral model

· Anthropology and communication

Topics approached:

Verbal language and nonverbal language; interactions; etc

Lonhisse, Jean. La communication. De la transmission à la relation, Bruxelles : De Boeck Université, 2001.

Winkin, Yves. La nouvelle communication. Paris : Editions du Seuil, 1981.

Questions and answers. Directed tests.

Two assessment methods are associated: a continuous assessment after each chapter and a written examination with open questions and exercises of analysis starting from given models.

none

• To show the data in tabular form and in graphics;
• Calculate the mesures of the central tendance and the indication of dispersal;
• Calculation of probability and statistics inférentielle

• Descriptive statistics
• Probability and probability models
• Inference Statistics : normal law, poisson and student
• Statistic Tests

Statistique en psychologie (N. Rude et O. Retel)

statistique courses (M. Darmont et Mme Lambermont, HEPL)

statistic courses IUT

None

To know and understand the different HRM job descriptions and learn its jargon

Definitions, goals and history of HRM

Distinction between Personnel Administration and HRM

What do employees, executives, personnel representatives and management expect from HRM

Main tasks

Different HRM jobs (in/out firms): abilities and soft skills

Current events in the HRM

Barraud, J., Kittel, F. et Moule, M. La fonction ressources humaines, Métiers, compétences et formation. Paris : Ed. Dunod, 2000.

Cadin, L., Guerin F. et Pigeyre, F. Gestion des ressources humaines, pratique et éléments de théorie. Paris : Ed. Dunod, 1997.

Gerard,R, La Gestion des ressources humaines, (Formation – Métier). Ed. du SIEP, 1995.

Peretti, J-M. Gestion des ressources humaines. Paris : Vuibert, 1998.

Thévenet, M. et al., Les fonctions RH, Politiques, métiers et outils des ressources humaines. Paris, Pearson Education, 2007.

Sekiou, L., Blondin, L., fabi, B., Besseyre des Horts, C.-H. et Chevalier, F., Gestion des ressources humaines. Paris, Bruxelles : De Boeck Université, 1998, 3è tirage.

Formative assessment methods : MCQ with general solutions and certainty degrees. This method allows each student to give information on the quality of his answer

None

Better approach of relationship between the different social groups in a company.

History of social relationship.

How to manage a social relationship politic.

Analysis of the social relationship

Union representative presence in a company.

Negotiation and conflict management.

History, doctrine and functioning of trade union in Belgium.

LE GALL, Jean-Marc. La gestion des Ressources Humaines. Paris : Que sais-je ?, PUF, 1992.

LABBE, LANDIER. Les relations sociales dans l’entreprise. Paris : Edition Liaison sociale, 1999.

BIRIEN, Jean Louis. Pratiques des relations et négociation sociale. Paris, Dunod,

HINDLE, Tim. Savoir Négocier. Londres, Mango Pratique, 1998.

BELLENGER, Lionel. Stratégies et tactiques de négociation 1. Paris, ESF éditeur, 1994.

REVUES

RH Tribune, N°26, avril 1999 (Dossier spécial relationS socialeS).

Intermédiaire

Lectures with exercises alternating with video extracts.

Written examination, open questions

The objective of the training courses is to make the student discover a sector (in 1st year, it is generally about the interim) and a trade of the G.R.H. in terms of cognitive and socio-emotional skills.

In a more specific way, the objectives planned for the training course programmed in first year are:

• to approach the professional ground in a participative way;
• to become aware of knowledge-being and know-how in the tested professional sector;
• to observe a professional process in connection with a trade formation targets;
• to adapt in the middle of work for which the student is professionally intended

 3 weeks of training course, at a rate of 4 days per week in company; the 5th day is devoted to supervisions at the High School.

The objective of this course is to help the student to get a better oral communication by detecting its strong and its weak points and by putting it into practice

The speech - general information (voice, nonverbal language, noises, etc)

Some situations of oral communication:

• Face to face
• Telephone exchanges
• To speak in a group
• To speak in front of a group: from oral speech to speech with support

None

To clarify and illustrate economic phenomena and mechanisms.

To resort to the economic argument and the scientific step in the economic reflex ion.

To explain general economic activity and problems inherent to the international economic relations while referring to the macroeconomic and current monetary aggregates .To explain employment market and problems inherent to the international economic relations .

Consumer’s choices.

The economic behaviour of the producer.

Perfect competition. Imperfect competition.

Elements of traditional micro economy.

Economic activity.

Three approaches of the national accounting.

Private consumption.

Private investments.

The government’s role.

International trading.

Political economy and economic policy.

Approach historical the currency.

The request for currency.

The work market

Consumer’s choices.

The international and the world market

The work économicy

The work in Europe.

De WASSEIGE Yves. Comprendre l'économie politique, Chronique sociale, Charleroi, 2005.

P. Maystadt, F. Minet-Dermine, Comprendre l'économie politique, Edit. Luc Pire,Bruxelles, 2003.

BREMOND J. et GELEDAN A. Dictionnaire économique et social. Paris : Hatier, 1990.

De WASSEIGE Yves. Les mécanismes de l'économie politique : Laisser faire ou volontarisme. Bruxelles : Éditions Vie Ouvrière, 1994.

JACQUEMIN Alexis et TULKENS Henry. Fondements d'économie politique. Bruxelles : Éditions Universitaires, De Boeck Université, 1989.

WAUTHY Émile, CIGLIA Jean et DUCHESNE Paulin. Principes d’économie politique. Namur : Éditions Érasme, 1993.

directed works on the press kit.

None.

Understanding the basic concepts of public law.

The law:concept and définition.

Sources of law.

Institutions of the Belgian State:

1. The federal State.
2. The communities.
3. The régions
4. The provincies.
5. The communes

The judicial organisation:

1. Flowchart.
2. Material and territorial competence

Public liberties.

Give the student the essentials of commercial law, including the theory of merchantability, and company law, namely the distinction between partnerships and companies.

 • Allow the student to explain certain situations of social life by using appropriate legal terminology.

 • Allow the student to analyze and understand the law.

 • Allow the student to analyze and understand the statutory provisions.

• Consider the social consequences that could generate turmoil in the life of a business.

1. Scope of commercial law and company law

 1.1. Introduction to Commercial Law: definition, sources, proof of business commitments, commercial courts.

 1.2. The theory of marketability: the concept of trade and commercial transactions.

1.3. Company law: definition, characteristics, formation, forms, operating rules, responsibility of different actors and bodies, end of life.

 2. The social upheavals of the life of a company

 1.1. Business Closings

1.2. Collective dismissal

 1.3. Assignment or transfer of business

 1.4. Legal or voluntary dissolution of the company.

Code de commerce.

Code des sociétés.

M. De Clercq, Synthèse du droit commercial, éd. De Boeck, 2002.

M.-Fr. Dubuffet, Manuel de droit commercial, éd. Labor, 2002.

Journal des tribunaux du travail (J.T.T.), revue hebdomadaire, éd. Larcier

Http://www.notaire.be

Http://www.fgov.be

Http://www.newbusiness.be

Http://www.droitbelge.be