1st Bachelor in Human Resources Management
Psychosocial aspects of Communication
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| ECTS Credits | 2 |
|---|---|
| Number of Hours (h/year) | 30 |
| Teaching staff | MÜLLER, Carine |
| Course Unit | Compulsory |
| Term | Quad. 2 |
| Code | SOC-GGRH0017/1 |
| Prerequisite | Course of general communication |
|---|---|
| Aims and Objectives | The knowledge of these communication techniques will help the Human Resources Managers to identify and understand the different communication processes among people and inside companies. At the end of this courses, the student will have improved his own skills to manage efficient communication. |
| Description | Transactional Analysis, Process Communication : Ego States, Transactions, Stroke, Life Positions, Time Structure and games, Raket, Drivers, Passivity. |
| Bibliography | Josien, M. E. Techniques de communication interpersonnelle, analyse transactionnelle, école de Palo Alto, PNL, en 26 questions et 67 exercices commentés, Paris : Ed. d'Organisation, 1991. Lefeuvre J. S'entraîner à la Process Communication au quotidien, Paris : InterEditions-Dunod, 2008. |
| Teaching and Learning Methods | Lectures Tutorials |
| Assessment Methods | Oral examinations |
| Notes | Yes |
| Language | French |
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